Frequently Asked Questions

General/Company

•	Is A Print Consultant The Same As A Print Broker?

•	Is Using A Print Consultant More Expensive Than Doing It Myself?

•	What About Privacy And Security?

•	What Is A Print Consultant?

•	What Is Your Phone Number And Operating Hours?

•	You Are In Denver, Colorado. Can You Service National Accounts?

Products/Ordering

•	Can I Use Any Photos Or Images That I Want With My Printing Projects?

•	Can You Warehouse Our Products If We Order Larger Quantities?

•	Do You Have The Ability To Help Me With The Design?

•	Do You Offer Such Competitive Prices By "Ganging" My Job Together With Others?

•	How Can I Get My Order Even Faster?

•	How Do I Place An Order And Have My Graphic Designer Upload My Files Separately?

•	How Do I View My Proof?

•	How Long Does It Take For Me To Get The Proof Of My Job?

•	How Long Will It Take To Get My Order?

•	How Well Will My Job Match What I See On My Monitor?

•	Is There A Discount If I Re-Order My Job?

•	What Are My Shipping Options?

•	What If I Want To Change Something On My Order After I've Placed It Or Approved The Proof?

•	What Kind Of Paper Will My Job Be Printed On?

•	Will I Always Receive Exactly The Quantity I Order?

•	Will You Match A Sample I Print Out On My Own Printer, Or A Previously Printed Sample?

File Preparation

•	How Can I Know What A Particular CMYK Color Combination Will Look Like?

•	How Can I Tell What Resolution The Image From My Digital Camera Is?

•	How Do I Check For Proper Imposition Or Backup?

•	How Much Bleed Should I Have For An Envelope?

•	How Should I Take Pictures With My Digital Camera?

•	What File Formats Can You Accept?

•	What Is The Difference Between The RGB And CMYK Color Space And Why Does It Matter?

•	What Types Of Storage Media Do You Accept?

•	Will You Match A Sample I Print Out On My Own Printer, Or A Previously Printed Sample?

File Transfer

•	Where Can I Get More Information On File And Image Resolution?

Jetson Press
2323 South Troy Street
Suite 5-256
Aurora, CO 80014

303.745.5100 main
303.745.5105 fax

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Jetson Press is the premier business printing solution company in Denver, Colorado with solutions that focus on your needs, your time frame and your work.